Batman: Arkham City Online Pass Leaves New Purchasers Stranded

Some might say that the way Rocksteady incorporated the online pass into Batman: Arkham City was egregious in nature, but it was also apparently poorly executed.

Some might say that the way Rocksteady incorporated the online pass into Batman: Arkham City was egregious in nature, but it was also apparently poorly executed. According to some purchasers of Batman: Arkham City, which released just yesterday, the "VIP Pass" which allows you to play the full game through a one-time-use code included with new purchases, is no where to be found in certain copies of the game.

The Collector's Edition of the game seems to have shipped with no codes, and the Robin DLC doesn't appear to be working because of a redemption issue. Rocksteady's Community Manager issued a statement to confused gamer's where she assured fans that they would be getting their content in a timely fashion.

"We wanted to let you know we are looking into the problems as our top priority and are working closely with Warner Bros to make sure you all get the content you were promised and that problems are rectified as quickly as we can"

The Arkham City "VIP Pass" came as shock to some fans as it was announced just days before the final release of the game, and it wasn't as much announced as it was found by those playing the game early. Now to find that you can't access the full game after your purchase, will definitely leave a bad taste in the mouths of loyal fans.

By Al McCarthy on October 19, 2011

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Fan of Hooters

Well mine worked and I’m loving the game.
Black_Napalm

That is fucking lame, less interested in buying it now…
- Cool dude
  
  Yup, its also lame how ps3 exclusives have this too
- Black_Napalm
  
  nah i don’t give a flying fuck about the passes its when a developer goes oh you need a online pass to get all the content and then drops the ball and ships games without the pass that is piss poor.
- Silenthawx
  
  @cool dude It wouldve been easier to say: Its lame how ALL EA games have it. Now everyone is following suit, which as a meaningful way to protect investments. Yes Ps3 exclusives have this as well. I couldve said 360 exclusives had it but I couldnt really thing of any new 360 exclusives at all :/
- Drake
  
  nope ps3 exclusives are locking multiplayer content for second buyers, rocksteady is locking SINGLE PLAYER content, what excuses are they making? they don’t run any servers
Jubay

I have collectors edition it works fine. Love the game.. All downloads work great.. Buy the game you’ll love it..
Anonymous Tom

Between Driver: SF and this is another reason why “Online Passes” and such don’t need to exist.
Oracle

My codes were included and worked. The Robin code went active on day one in the afternoon for Xbox Live, unsure for PS3. I read PS3 Robin will be active by Thursday if not already.
Oracle

I think this situation isn’t the devs.fault, considering the devs aren’t packaging the product. Nice flex of your idiot muscle there guy.
Oracle

ONLINE PASSES ENSURE THE DEVELOPERS GET COMPENSATED FOR THEIR WORK, is that too hard to understand? It’s a simplistic concept, are you really that dense?