Warner Brothers has already implemented a plan to rectify the problem with Batman: Arkham City’s “VIP Pass”. If you are one of the unfortunate that wound up with a copy of the game that did not include the pass, here’s what you’ll need to get the code. First off, you’ll need to contact Warner Brothers customer service. Then, you’ll need to provide them with the following information about your purchase.
Sounds like somewhat of a hassle just to play something that you just purchased, but hey at least they are trying to solve the issue.