Man’s online truck purchase turns into nightmare when he finds out what the dealer never told him about the vehicle

An Air Force pilot named Trey Whiteley bought a used Chevrolet truck online for $36,000. He never saw the vehicle in person before purchasing it. When the truck arrived, he was shocked to find several problems that the dealership never mentioned in the listing.

According to Motor1, the truck came with warning lights already on. Both the check engine light and oil change light were lit up when he received it. This made Whiteley think the dealership did not properly inspect the vehicle before selling it to him.

He took the truck to another Chevrolet dealership to get it checked. The mechanics found a torque inverter vibration problem. Whiteley says at least two different repair shops confirmed this issue. He was told this problem is common in Chevrolet trucks.

The dealer never mentioned the truck had a full lift kit installed

The biggest surprise came when Whiteley discovered the truck had been heavily modified. The dealership told him the vehicle came with stock suspension. But when he inspected it, he found a full 4-inch lift kit and many aftermarket parts installed on the truck.

On his TikTok video, Whiteley said the modifications were done well and used quality parts. However, he never agreed to buy a modified truck. The dealer should have told him about these changes before the sale. Similar issues have happened to other buyers, like when a TikToker discovered milky oil issues in her used Ford truck.

Getting the truck fixed turned into an expensive problem. The cost to fix the torque inverter issue and remove all the aftermarket parts came to nearly $6,000. This was just to return the truck to stock condition, which is how it should have been sold in the first place.

The dealership offered to take the truck back and find him a different vehicle. The sales representative did not want to give Whiteley a $6,000 check because the dealership would lose money. But Whiteley already signed the paperwork and is making monthly payments on the truck.

The dealership also offered to do the repairs themselves. Whiteley does not trust this option because they failed to inspect the truck properly before delivery. He worries their service department might not fix everything correctly since they are not a dedicated Chevrolet repair shop.

He would rather take it to an official Chevrolet dealer for the work. Dealership mistakes can be costly, as seen when a GMC fell off a lift and the owner faced repair bills.