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Xbox Live Sign In Issues Affecting Some Xbox One Users

by Kyle Hanson

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UPDATE: While services are still listed as “limited” the status page has updated with this message indicating all is well now: “Were you having issues signing in to Xbox Live? Good news! Our awesome team has found and fixed the issue and everything is running great again! Thanks for your patience while we got this worked out. Have fun!”

The official Xbox Live status page is reporting that the Xbox Live Core Services are experiencing limited functionality at this time. This affects signing into Xbox Live, and should only impact gamers on Xbox One. Other services, such as TV, Music, Social, and the Store seem to be functioning well, but users who cannot sign in properly will still be unable to access everything. The problem first began a couple of hours ago and has continued until now. Microsoft is aware of the problem, but no estimated fix time has been reported.

Are you running into troubles trying to sign in to Xbox Live? Our team is engaged and investigating these reports now.

The only official comment is the one available on the status page, which reads “If you’re having issues signing in to Xbox Live, please know that we are aware of the issue and our team is hard at work trying to get it fixed. We appreciate your patience while we get this figured out. Check back here for another update in 30 minutes.”

Xbox Live has actually had much fewer connection problems than their competing services from Nintendo and Sony. PSN has famously had problems over the last few months, with the first happening due to a hacking incident. Since then there have been other outages, while Xbox Live has remained relatively stable. However, with any major launch such as the one that happened this week for Call of Duty: Advanced Warfare there is the possibility of overloading the system. Check back here for updates as the problem is dealt with.

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