TikTok creator Rylie, who posts as @ryliebrii, says she walked out of a facial appointment after an interaction with her esthetician left her feeling disrespected. Her video about the experience has drawn hundreds of thousands of views.
As detailed by The Daily Dot, Rylie booked the appointment to help her sister’s friend, who was trying to get her esthetician business off the ground. Even though Rylie was not close with the esthetician, she had hoped to support her.
Rylie arrived on time for her 12:00 PM appointment, only to find the esthetician was running late. She said she did not mind waiting because traffic or other issues can cause delays. However, she claimed the esthetician arrived with an attitude and seemed annoyed that the appointment time had already arrived.
The skin comments were where things fell apart
According to Rylie, the esthetician snapped at her about getting onto the table and mentioned she was having a bad day. Rylie said she understood that people have difficult days, but she did not believe that justified the way she was treated.
When the esthetician asked if Rylie had any skin concerns and she said no, the esthetician allegedly began pointing out flaws in her skin. Rylie said the woman commented on how red her face was and criticized other parts of her appearance.
Rylie felt the feedback was rude and offensive, so she decided to leave. The esthetician reportedly changed her tone immediately, apologizing and asking her to stay, but Rylie had already made up her mind.
She later learned from a friend that the esthetician claimed Rylie’s sister kept sending her “awful girls” to work with. Rylie responded by saying she was an “awful girl” and told viewers they should walk away when treated poorly.
Several commenters who work in the beauty industry weighed in. One wrote, “As an esthetician, none of my clients have ever known if I was having a bad day. From their point of view, every single day is my best day.” Another shared a lesson from esthetician school, writing, “If someone has a good experience they might tell one or two people but if they have a bad one, they’ll tell a lot more.”
Other users agreed that customers should not pay for a negative experience, especially for a service like a facial. One commented, “A facial is a completely non essential service. Literally makes no sense to pay for an unpleasant experience. Kudos for walking out.” A client’s TikTok confrontation with a hairstylist over a $50 deposit drew a similar response from viewers.
Attack of the Fanboy was unable to independently verify the esthetician’s side of the story, as this account comes solely from Rylie’s TikTok video.
Published: Nov 11, 2026 04:15 pm