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DoorDash corporate employee just revealed a bizarre policy that even execs have to follow, and the internet is loving it

Rare corporate win.

A corporate DoorDash employee just spilled the beans on a mandatory company policy that requires every single corporate worker, right up to the executives, to complete quarterly delivery shifts. This fantastic revelation quickly went viral, with viewers calling it one of the few corporate mandates that actually makes sense in the modern tech world.

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If you’re wondering how serious DoorDash is about getting their office staff out on the road, the answer is: very serious. Los Angeles-based TikToker and DoorDash worker Lauren King explained in a video that has amassed over 166,000 views that employees at all levels must complete four Dashes every single year. King noted that if you fail to complete your required dashes, you literally will not get promoted. That’s a serious incentive, and honestly, I think it’s brilliant.

This requirement is officially part of DoorDash’s WeDash program. The core goal of WeDash is to gather real-world data from everyone in the company, including the C-suite, on how the delivery experience can be improved for the people actually doing the driving. It ensures that the people designing the app and making high-level decisions actually understand the friction points Dashers face every day, like confusing apartment complexes or slow restaurant pickups.

That’s one policy that every company should adopt

King still had three dashes left to complete before the end of the year, so she took viewers along for the process. She showed off the Dasher side of the app, including the crucial details like how far the delivery trip is going to be. For her required shift, King picked up a bag of food from a Chipotle location in Santa Monica before heading to the customer’s address. Chipotle might have a thing or two they can learn from this.

Even though she works for the company and uses the service as a consumer, King found being on the delivery side of the transaction incredibly valuable. She said, “Even though I work for DoorDash and use it as a consumer, it’s always really interesting being on this side of things.” She truly believes you learn so much about the app and the overall experience when you are actively delivering.

The policy has been met with widespread praise online. One commenter pointed out that it’s awful when people in high positions are making decisions for people doing jobs they have never worked themselves. Another person shared that they worked in corporate transportation and were required to do a ride-along with a driver. This allowed them to better connect with the work they were managing. Another commenter mentioned that when they worked at corporate Nordstrom, they had to work two in-store shifts annually.

Another great example came from a former Warby Parker employee who shared that before the company went public, corporate staff had to work a week’s worth of shifts during the busy holiday season. That kind of hands-on experience is essential for understanding how tough the sales floor can be.

If you’re a Dasher, this policy means the people designing your tools actually know what your day-to-day work is like, and that’s a huge win for everyone involved.


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