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Quantum Break PC Codes Going Out, but Some Could be Delayed by Over a Week

| April 5, 2016

Quantum Break PC Codes Going Out, but Some Could be Delayed by Over a Week News PC Gaming Xbox  Xbox One Quantum Break PC Gaming

Microsoft surprised everyone in the gaming community when it announced that Quantum Break was actually coming to PC. The game had been touted since the very beginning as an Xbox One exclusive, so this was a pretty big shift in the landscape of the console. Even further, Microsoft revealed that anyone who bought the game digitally on Xbox One would receive the title for free on PC, adding Cross Buy as a feature, and creating a new precedent for the company.

Fans have been excited to try out this new feature, but unfortunately it looks like things aren’t exactly as we all thought. Fans who bought the game on Xbox One as instructed have been wondering where the codes are for the Windows 10 PC version. Last night Microsoft responded, and the news wasn’t exactly good.

“Codes for the Windows 10 version should arrive within 7-10 days of release,” the official Xbox support Twitter account said. They then linked to the Quantum Break PC FAQ.

It seems like many have received codes in some form, and continue to do so. The whole thing is a bit confusing at this point, with no one stepping up to provide the full picture. If you’ve received a Quantum Break PC code then you should be good, but if you haven’t, you might have a long wait in store for you.

For what it is worth, the official Quantum Break Twitter account did say that “For pre-orders on Xbox One and Xbox.com , your codes will also start going out for Win10 and Alan Wake + DLC tomorrow as well!” The “start going out” phrasing seems fishy given the other comments out there about the longer wait. They also say that codes will go out “in waves starting today”, so how long those waves take to arrive for everyone is the real question.

The inherent problem with this is that the game is already out. Gamers can play it now on their Xbox One, and having to wait for the PC version to hit kind of doesn’t make sense. Most will play through the game in the upcoming week and either finish it, or be so far that switching to PC, even with cross-save, doesn’t make a lot of sense.

Hopefully Microsoft comes out with some firmer answers to these questions soon. We’ve reached out to them for comment and will update this post when they respond.

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  • ron

    The thing is, M$ never disclosed anything about waiting 7-10 days. In fact, they said the codes were to be sent out “shortly” after launch on xb1. If I don’t get my codes by the end of the week, I’m calling my credit card company.

    • Moreno

      I will simple sue MS, here in my country is a crime to sell something you cant provide. Simple as that.

      • bardock5151

        Good luck with that. You’ll waste your money, but good luck.

      • KUKWES

        I think this is cause for a class action even though it says free it is really not. It was part of the agreement for purchasing the Xbox One version. There was no small writing disclosing that the windows 10 version could be delayed.

        • Nathaniel Larson

          Did you even read what you were buying? It said it right there! The codes will be sent out within 7-10 days of the game’s release. I wasn’t expecting a code the first day because I actually read what they had to say about what I was buying.

          • (0_0)

            Actually their original statement was “..within the week of April 5th, 2016…”.
            7-10 days after launch, is not within the week.

          • Nathaniel Larson

            *within 7 to 10 days. I have one of my codes already. So they changed it from you’ll get it within a week to you’ll probably get it within a week but it could take up to a whopping three extra days if you don’t get it within the original 7. And who knows. It might have said 7 to 10 days because I preordered late and the people that preordered it early will still get it within a week.

          • KUKWES

            I sure fucking did you ugly prick…it said 7-10 days for Alan Wake you dumb fuck. It stated when I preordered it that it would be sent out after it went live in the windows store. Your still a fucking ugly fuck and you are proving what by posting the xbox store link that doesnt even fucking show the preorder anymore..and why would you big nose ugly fuck.

          • Dr.Chimp

            chillout kiddy fiddler, he has a girl in his picture while you have kid in yours… creepy fucker

          • KUKWES

            shut the fuck up you weird fucking pedophile..its my daughter you fucking creep…come to lincoln maine if your such a big fucking dude talking trash on here..i will fucking rip your fucking head off

          • KUKWES

            he or she ..he looks like a fucking bull dike you fucking twat

          • Yep we have read it. The problem is that Microsoft changed the description of the game in their store after the game release and successfully fooled people like you.

      • Black_hammer35

        see this thing they call , term of service, the moment you bought the game that little agreement was already binding you to waiting….you cant sue. if you do, you be out of money, it wont hurt them one bit.

        • KUKWES

          negative PR does

    • Nathaniel Larson

      Before I preordered I checked what was coming with the preorder and it specifically said it would be 7-10 days before all the codes were sent out. Stop your whining and actually pay attention to what you’re buying. It’s not Microsoft’s fault you didn’t read the details of what you were buying.

    • ron

      Update to Microsoft’s problem! So I contacted Xbox support regarding their issue and they promptly refunded my money. Shortly thereafter, I went to the Windows Store and simply purchased the game there. But that was not before I asked them what was the whole point of preordering when we could’ve just waited until the day of launch to just purchase the game at the store? They said this is so you can own both the Xbox1 and PC versions. Are you kidding me? Some of us don’t own an Xbox, MS. We preordered it with the intent of playing it on PC. Certainly, if MS could see that, they would’ve been more clear about the preorder. Doesn’t make sense to make PC gamers wait when you have the SAME game available at the Windows Store ready to purchase.

  • Daniel Ramirez

    Well this blows. I got on my Xbox One and there was no code. Started playing the game but I really don’t want to play it on the One. I got it primarily to play on PC. The fact that I could get it on Xbox was just a perk. Would have been better if they provided a copy of the Xbox One version with a purchase of the Windows 10 version as well. Well I guess I’m waiting a week to play it. :/

    • kimikay

      funny I received an alan wake redeem code but not a pc quantum break code

  • kimikay

    I’m still waiting on my code. I got the Alan wake code, but not a pc code. Everything’s terrible.

  • Mr Xrat

    Probably just as well, the PC port is a disaster according to all sources.

    • PCMR Truth™ #BlockMeIWin

      And it would have run 720P on PS4 as well since it’s underpowered and trash like the xbone

      Another reason for you to consider the noose, ruggarell :)

  • Matthew Benyamin

    over a day later and still no code. did anyone get their code yet?

  • Nathaniel Larson

    I feel like this article is so uninformed. When I was going to pre order this game it specifically said in the details that the codes would be sent out within 7-10 days of the game’s release. They didn’t hide anything or do anything fishy. The reason so many people are mad about the delay is probably because they didn’t bother reading the details of what they were buying.

    • rmc

      i read it on xbox one store they said it will be released within the week of april 5 which should be less than 7 to 10days

      • Nathaniel Larson

        I’m not sure where you were reading. Before the game even came out I knew I could be waiting up to 10 days. And I’m not sure what you store you were looking at. It says “The code for these items will be delivered to your Xbox Message center within 7-10 days of Quantum Break’s release.” Don’t believe me? Look for yourself and try reading again. https://store.xbox.com/en-US/Xbox-One/Games/Quantum-Break/23630687-fad2-4cc8-8cfc-6f213b808b4f#gameDetailsSection

        • Bettie Barlow

          No offense, but perhaps you should try reading it again:

          “Quantum Break includes full game download of Alan Wake, the Xbox 360 game playable on Xbox One, as well as The Signal and The Writer add-ons. The code for these items will be delivered to your Xbox Message center within 7-10 days of Quantum Break’s release.”

          Where does it say anything at all about the Windows 10 version of the game?

  • Bettie Barlow

    Part of the issue here seems to be that the two different places the game could be prepurchased (namely the Xbox Store and the Microsoft Store) use totally different language with respect to the Windows 10 copy. I’ve included a screenshot of the pertinent section of the Xbox store page (https://goo.gl/QKUm2d, retrieved 4/7/16) as well as a screenshot of the pertinent section of the Microsoft Store page (http://goo.gl/pGGW5i, retrieved 4/7/16). The differing (and frankly extremely confusing) language in the two stores seems like it may be the source of much of the disagreement on this thread.

    (I wonder what “…around the week of April 5, 2016” means, because the last time I checked, April 5 was a day, not a week. I’m not sure if I am more disturbed by the notion that the person who wrote this actually went to law school or that they allowed someone who never attended law school to write something like this.)

    • Jim

      Let’s be clear…the 7-10 day thing has *always* been about the Alan Wake bonuses, and the Win10 codes have “always” been “around the week of April 5th.” As Bettie indicated, the latter is very confusing, and could mean pretty much anything. To illustrate, try committing to getting a work project finished “around the week of [insert Tuesday date here]” and count all of the WTF questions you get.

  • laggerific

    Fundamentally, I don’t care whether they said the week of, or 7-10 days after, release. The idea that it isn’t instantaneous, when the game is already available on Windows, is kinda ridiculous.

    That said, I can understand why they would want to wait…their store sucks, and their speeds are even worse. Steam can max out my 150Mb pipe, and something like Quantum Break would like take an hour or two to download…but on the MS store, it takes all night. So, yeah, stagger it and all…but what doesn’t make sense is that MS should easily be capable of delivering the same level of service as Steam, and just can’t do it. It’s pretty pathetic, and this 7-10 wait is also pathetic. I really don’t think MS methods make sense when compared to the expected level of service from its key rivals. I think, even Origin is better *puke*.

  • ron

    Update to Microsoft’s problem! So I contacted Xbox support regarding their issue and they promptly refunded my money. Shortly thereafter, I went to the Windows Store and simply purchased the game there. But that was not before I asked them what was the whole point of preordering when we could’ve just waited until the day of launch to just purchase the game at the store? They said this is so you can own both the Xbox1 and PC versions. Are you kidding me? Some of us don’t own an Xbox, MS. We preordered it with the intent of playing it on PC. Certainly, if MS could see that, they would’ve been more clear about the preorder. Doesn’t make sense to make PC gamers wait when you have the SAME game available at the Windows Store ready to purchase. Maybe Microsoft wanted to meet some presale quota of some sort.

  • dandanp

    I bought it through the live store and it said nothing about 7-10 days. This is a breach of contract.

  • Matthew Benyamin

    Almost a week later and I still haven’t gotten my code. I got a message from microsoft, got excited only to find out its the code for Alan Wake. Has anyone gotten their code yet.

  • justvic

    I haven’t received anything. No Alan wake American nightmare or Alan wake. Or quantum break win10. And I’ve beaten the game twice. Worst promotion ever. Fallout was a way better promotion. Code came when it said it was. So I’m hoping for something today. But I highly doubt it

  • Wookie Groomer

    As of this posting i still haven’t received my pc code. I refuse to play it on console but now will likely refuse to play it on pc since it’s completely broken. This whole event was a major disaster.

  • Daniel

    i still haven’t got my quantum break windows 10 code

  • justvic

    Haven’t got a code yet and the game has been out for two weeks.

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