How to Update HBO Max to Max on Roku

Why is HBO Max not working on Roku?

by Matthew Kevin Mitchell
Image: HBO

Are you wondering how to update HBO Max to Max on Roku devices? HBO Max is now officially Max, causing much confusion among subscribers. However, the biggest question you may have is what you need to do on your Roku device so you don’t lose access to the streaming service you pay for. Here is an easy-to-follow guide on how to update HBO Max to Max on Roku.

How to Upgrade HBO Max to Max on Roku

Image: Roku

First, check whether your Roku TV or streaming device runs Roku OS 11 or later. Unfortunately, if it’s not, you must either update your Roku device or purchase a Roku device capable of running this version.

If your device is supported than you can upgrade HBO Max to Max on Roku by following these steps:

  1. Navigate to the HBO Max on your Home page
    • Don’t launch the channel, instead have it highlighted
  2. Click the Asterisk button on your remote
  3. Click the Search for Updates option

This will automatically upgrade HBO Max to Max on Roku. If you have previously installed HBO Max on a device, there should be no need to sign in again. However, in case you encounter any issues, here are the steps to follow:

  • Did you subscribe via the app store or directly through
    • To access your HBO Max account, click on the Sign In button and provide your email and password.
  • Did you subscribe through a TV, internet, or wireless provider?
    • Follow the steps provided to establish a connection with your provider.

However, you should know that two things won’t transfer to the Max app.

Related: Do I Need to Download a New App for HBO Max?

How to Download the Max App on Roku Devices

Image: HBO and Roku

If you don’t already have the HBO Max streaming channel installed, then you will need to follow the below instructions to install the new Max streaming channel:

  1. Navigate to Streaming Channels
  2. Select the Search Channels option
  3. Enter Max into the search bar
  4. Choose Max from the results
  5. Click the Add Channel button

Do My HBO Max Profiles and Settings Transfer to Max?

Image: HBO

Your HBO Max settings, profiles, watch history, and parental controls will transfer to Max. However, your HBO Max downloads and custom profile pictures do not. You will need to download your movies and shows again to Max. You can change your profile avatar by going to the Add and Manage Max Profiles settings within the Max app. Unfortunately, Max doesn’t support custom profile photos.

Author’s Note: I wrote this guide while updating HBO Max to Max on my Roku Streambar Pro device.

- This article was updated on May 23rd, 2023

About The Author

Matthew Kevin Mitchell has been a contributing writer for Attack of the Fanboy and PC Invasion since 2022. Matthew primarily covers Manga like One Piece, horror movies like Scream, and survival horror games like Dead by Daylight. His favorite moment came during his first press event covering Scream 6 for AotF. He hails from Denver, Colorado, where he received his Bachelor of Science in Information Technology from Regis University. When he isn’t scaring himself silly or writing, he loves to play ice hockey, spoil his dog, and drink an unhealthy amount of coffee.