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NBA 2K18 Guide: How To Scan Your Face

This article is over 8 years old and may contain outdated information

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Update: This tutorial has been updated for NBA 2K18

Scanning your face in NBA 2K18 can be hard, but it’s not impossible. Here are some tips in order for you to do it successfully because it’s not easy.

It’s worth mentioning the servers have to be up and running for you to do this successfully. If the app is running like garbage, just restart it and try again.

Step 1: The first thing you need to do is download the My NBA2K18 App. Type in the keywords exactly to find it. It’s a larger app so you might need to connect to Wi-Fi.

Step 2: You have to log in using your gamertag. This way, it can connect to your game.

Step 3: On the app, click on the “Scan Your Face” tab. You can use either the front or rear camera. You have to remove glasses, hats and other things.

Step 4: Find a good light source. If you are doing this at night, I suggest to go close to the lights in your house or find a really bright lamp. If you are not successful, try again at daytime.

Step 5: Look directly at the camera of your phone and situate your face in the middle of it. You want to rotate your face slowly in a 30 degree angle so that it can take shots of your whole face. Make sure to move your face and not the device itself.

Step 6: It has to capture 13 types of faces and make sure all of the lights are green. If done successfully, you can either retake images or upload them if you are happy.

Step 7: Go back to the PS4 or Xbox One version of NBA 2K18 and click on Options and Features Tab.  Go to the MyPlayer Appearance Tab and then select the scan that you’ve uploaded to use. After that, you can choose your own hair and other features.

If it messes up during the last process, you may have to start again. It took me ages until NBA 2K18 recognized my face! Just be patient or scan your face during the daytime for the best results. For more instructions, click here for 2K’s own advice, although they’re not as specific. If you are unhappy, you can try again. My first “successful” scan made me have a huge nose.


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