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Xbox One Controller Chargers Recalled For Burn Hazard

| March 22, 2017

Xbox One Controller Chargers Recalled For Burn Hazard News  xbox one controller Xbox One

The company that makes a stand that charges two Xbox One controllers at a time has issued a recall due to a defect that could seriously hurt someone. Performance Designed Products, better known as PDP, is recalling about 121,000 “Energizer Xbox One 2X Smart Chargers” in the U.S. (about 7,250 in Canada and 2,560 in Mexico) due to a defect that could cause some burn damage to users.

The company says they have received 24 complaints from users, saying the chargers have overheated and deformed the chargers’ plastic cover. There have also been six reports of chargers emitting a “burning odor,” but thankfully so far no injuries have been reported.

To help you figure out if your charger is included in the recall, the company has provided the following description:

“The chargers are black plastic and measure about 3.5 inches long, 5 inches wide and 11 inches tall.  “Energizer” is printed on the charger’s label. Item number 048-052-NA is printed on the bottom of the chargers. The chargers hold up to two controllers.”

The chargers were made in China and were sold at Best Buy, GameStop, and other stores nationwide, in addition to online retailers like between February 2016 and February 2017 for around $40.

The U.S. Consumer Product Safety Commission says the recall was conducted voluntarily by PDP, which is offering consumers a full refund. You can start that process by clicking here.

PDP is known for making third-party controllers and accessories, like its colorful Rock Candy line for the PS3, PC, Xbox 360 and Wii, as well as their light-up Afterglow lineup for modern consoles and PC. This recall is the first recall we could find a record of for the company, which could help it with keeping consumers’ trust.

If you have one of these chargers, you should probably start the recall and refund process as soon as possible.

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  • Dennis

    If you did buy one of these (I have two units) – they prefer you have your receipt, but it’s not needed.

    What they want you to email them is the following:

    1. (if you have it scan or photo of the receipt, but not needed)

    2. Photo of the bottom of the unit(s)

    3. Your full name

    4. Your Phone number

    5. Your Mailing address

    Then email all that to:

    Hope this helps someone – the online form wasn’t working, so I phoned them directly.

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