Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Category:
GAME GUIDES

Outriders: How to Fix Inbox Locked Bug

Image of Diego Perez
Diego Perez
|

Published: Apr 7, 2021 08:07 pm

Recommended Videos

Some Outriders players have been encountering a bug where their inbox is locked, preventing them from accessing the Hell’s Rangers bonus pack and other in-game rewards. The inbox in Outriders is used to claim special items like pre-order bonuses and bonus packs, so it’s a good idea to familiarize yourself with it. There’s a good chance future bonus gear and DLC items will be distributed through the inbox as well, but you can’t get anything from it if it’s locked. Here’s how to fix the inbox locked bug in Outriders.

How to Fix the Inbox Locked Bug in Outriders

To fix the inbox locked bug in Outriders, try these solutions.

  • Restart the game
  • Make sure the Hell’s Rangers add-on is installed
  • Travel to Rift Town and restart the game

Restarting the game is a blanket solution that fixes many of the game’s problems. Of course, Outriders is an always-online game that has been experiencing several server issues since it launched earlier this month, so there’s a chance that the inbox being locked could be a server-related issue. It may be a good idea to try to access your inbox at a later time.

Outriders-How-to-Get-Class-Points

Also, you won’t be able to claim the Hell’s Rangers pack if you don’t have it installed. Make sure you own the DLC and make sure you have actually downloaded it from the store before checking your stash. Some players have reported that the inbox would remain locked until the Hell’s Rangers pack was fully installed, so that could fix the issue.

Finally, a strange fix that has worked for some people is attempting to access the inbox from Rift Town. Simply fast travel to Rift Town and then restart the game. Once you log back in, immediately head to your stash and check if the inbox is still locked. For some reason, the inbox will unlock for players if they log in while in Rift Town. Make sure you get whatever you need out of your inbox if it does unlock, because some players have also said that the inbox locks again immediately after leaving Rift Town. It’s a strange fix, but it’s worth a shot.

Outriders is available now on PC, PS4, PS5, Xbox One, Xbox Series X|S, and Google Stadia.

Attack of the Fanboy is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
related content
Author
Image of Diego Perez
Diego Perez
Currently serving as an Associate Editor at Attack of the Fanboy, Diego Perez has been writing about video games since 2018, specializing in live service games like Destiny and Final Fantasy XIV. His work is featured at publications like Game Rant and The Outerhaven, but Attack of the Fanboy is home to his best work. When he's not editing or writing guides, he's yelling about Ape Escape or grinding Lost Sectors in Destiny. Plus, he has a Bachelor of Science in Telecommunication Media Studies for Texas A&M University.